Thank you for using cryptact.
As of Nov 4, 2025 (JST), due to an API connectivity issue on the below blockchains, we have confirmed that wallet addresses on these chains are currently unable to be synced in cryptact's DeFi feature.
We will provide an update as soon as the wallet address synchronization is restored.
Added on November 4, 2025, at 15:10 AM (JST): The issue has been solved except PolygonzkEVM . We sincerely apologize for the inconvenience caused. We will provide an update regarding PolygonzkEVM once the issue is solved.
<Impact of the Issue>
- Arbitrum
- Avalanche
- Base
- BSC
- Optimism
- Ethereum
- Polygon
- PolygonzkEVM
*DeFi features on networks other than above chains are functioning normally.
*The profit and loss calculation feature and the portfolio feature remain available.
We sincerely apologize for any inconvenience this may have caused.
If you have any questions regarding this issue, please contact us by clicking the "Support" button at the bottom right of the Help Center screen.
